Osborne Richardson are public sector recruitment specialists with over 30 years’ experience.
30 Jun 27
$57.77/hr + Super
36.25 hours / week
Mt Gravatt 1 day / 4 days WFH
Start ASAP

About the role:

The Quality Assurance Officer is responsible for coordinating and implementing quality assurance processes across the product development lifecycle. This includes continuous improvement activities, quality reviews, document editing and templating, and ensuring QA checkpoints are conducted and completed to required standards.

Key Responsibilities:
Support the implementation of continuous improvement initiatives across product portfolios.
Maintain and update the Product Improvement Register, ensuring timely resolution of identified issues.
Conduct quality reviews of assessment tools and learning resources, including editing and proofing for clarity, consistency, and compliance.
Apply standardised formatting and accessibility features to documents, ensuring alignment with organisational templates and guidelines.
Ensure form fields, instructional text, and layout elements are consistent across all templates to support efficient development and QA.
Coordinate QA checkpoints at defined stages of the production process,



including pre-use validation.
Collaborate with Product Improvement Officers, and other stakeholders to ensure quality standards are met.
Provide support and guidance to teams on QA procedures and documentation standards.
Maintain accurate records of QA actions, decisions, and pre-use validations.

Experience:
Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines in a rapid-paced setting.
Proven ability to work effectively with diverse teams and stakeholders, fostering positive working relationships and contributing to shared outcomes.
A proactive and solutions-focused approach, with a willingness to embrace current technologies and adapt to evolving learner needs.
Robust attention to detail and commitment to quality.
Excellent written communication and editing skills.
Ability to manage multiple tasks and meet deadlines.
Proficiency in Microsoft Office and document management systems.

Thank you for your interest. We regret that, due to the number of applications received, we will not be able to respond to all applicants.

📌 Quality Assurance Officer Education Brisbane
🏢 Osborne and Richardson
📍 Brisbane