About CMI Hino

CMI Hino is one of the world's leading truck manufacturers, with a range covering light duty, car license trucks all the way to B Double rated prime movers. The brand comes with robust factory backing. Hino provide excellent in-house training programs, specialised tooling and the chance to work with leading edge technology.

About the role
As a Service Advisor at CMI Hino there will be variety in your day, you will be required to greet and assist customers, both in person and over the phone. You will manage customer's needs, with the ability to accurately detail requirements to our workshop team so that the customers vehicle is repaired and delivered on time.
You may be an experienced Advisor working in the automotive / earthmoving / industrial area - or maybe you are a mechanic wanting to move off the tools and into an office-based role.

Duties and responsibilities
First point of contact that greets our customers
Organise and follow up on service bookings




Liaise with customers and service technicians
Discuss the nature, reason for and estimated costs of mechanical repairs with customers

Skills & Experience
Previous experience in a similar automotive role is desirable
Strong interpersonal, communication and organisational skills
A valuable mechanical aptitude - mechanic trade qualifications are desirable
Sound computer skills
Knowledge of the automotive industry
Friendly and positive personality

Benefits
Establish a career in a progressive corporate group committed to staff development
Excellent working conditions
Work with market leading brands and a large established customer base
Competitive wages reflecting experience
Excellent working conditions

Job details
Job family
Individual Contributor
Pay type
Hourly

📌 Service Advisor Lonsdale
🏢 Commercial Motor Vehicles.
📍 Lonsdale