Customer Service Representative - Landscape Sales

Full‑time | Warners

Love horticulture? Have solid plant knowledge and enjoy helping people find the perfect stock for their projects?

If that sounds like you, we’d love you to join the Warners team.

About the Role

As a Customer Service Representative - Landscape Sales , you’ll be part of a supportive team dedicated to delivering a seamless customer experience. You’ll work closely with landscape professionals, helping them select plants, answering queries, preparing quotes and ensuring their orders are processed accurately and efficiently.

What You’ll Do
Support landscape customers with enquiries and orders
Prepare quotes and enter sales orders accurately
Tour the nursery with customers to help select stock
Stay across stock levels, pricing, plant info, and tradelist updates
Maintain accurate customer records in CRM .
Participate in sales and marketing activities such as meetings, trade shows, and events.

Who We’re Looking For

Someone who is:
Passionate about plants and horticulture
Friendly, approachable,



and confident with customers
A natural problem-solver
Organised, accurate, and excellent at follow‑through
Comfortable in a busy environment with changing priorities
Happy to work both hands‑on in the nursery and at a desk
Experienced in customer service (horticulture or landscape‑related experience highly valued)

Why Join Warners?

You’ll be part of a respected, long‑established production nursery supporting landscape professionals. We’re a team that values knowledge, teamwork, and pride in what we grow.

If you want to grow your career in horticulture while helping others bring outstanding landscapes to life, this role offers the perfect blend of people, plants, and purpose.

Pay: $30.00 - $38.00 per hour

Experience :
Horticultural Sales: 2 years (required)

Licence/Certification:
Drivers Licence (required)

Work Authorisation:
Australia (required)

Work Location: In person

📌 Wholesale Plant Sales & Customer Service Narre Warren East
🏢 Warners Nurseries
📍 Narre Warren East