Administration Officer/Customer Service

Excellent Annexe Co - Full-Time | Brendale - Immediate Start

Great Annexe Co is a leading manufacturer of high‑quality caravan annexes, canvas products, and custom outdoor solutions. We are seeking an experienced Administration Officer to join our small, rapid‑paced team.

About the Role

Key Responsibilities
Prepare accurate quotations and manage customer bookings.
Schedule and coordinate jobs with the production team.
Maintain customer records and job documentation.
General office administration including filing, scanning, and data entry.
Financial administration using Xero, including payroll, invoices, bills, and reconciliations.
Advanced or certified level proficiency in Xero accounting package is required for this role.
Maintain & develop Excel spreadsheets for job tracking and reporting.
Proficiency in data analysis tools within Excel is desirable for this position.

Essential Skills & Experience
Extensive working knowledge of Xero accounting package, including payroll.
Intermediate to Advanced Excel skills (formulas, pivot tables, lookups, graphs, filtering).
Demonstrated customer service experience.




Experience in scheduling or job booking.
Solid communication and organisational skills.
Minimum 3+ years of administrative experience is required for this position.

Desirable
Experience in working in manufacturing environments.
Knowledge of production workflow or job scheduling systems.

What We Offer
Full‑time role (38 hours per week).
Supportive team environment.
Opportunities for training and development.
Long‑term job security in a respected local business.

Australian work rights are required for this position.
Must be an Australian citizen or permanent resident to meet work rights requirements.

Pay: $28.00 - $35.00 per hour

Expected hours: 38 per week

Application Question(s):
Do you have experience using Microsoft Excel at an intermediate level ?

Experience :
Xero Accounting Software: 2 years (required)
Xero Payroll: 2 years (required)
Customer Service: 2 years (required)
Job/Project Scheduling: 1 year (preferred)
Accounts/Administration: 2 years (required)

Work Authorisation:
Australia (required)

Work Location: In person

📌 Administration Officer/customer Service Brendale
🏢 Great Annexe
📍 Brendale