AAA Advanced Quality Care is a registered NDIS provider delivering high‑quality services across various disability supports SIL,CAS, OT Positive Behaviour Support, and Support Coordination and evolving rapidly over the last 5 years as a company. 30 plus years in the disability sector. We are a growing organisation with a strong focus on compliance, transparency, and operational improvement , and we are seeking an experienced Administration Officer to strengthen our admin team.

About the Role

This is a hands‑on administration role supporting NDIS invoicing, records, systems, and day‑to‑day operational workflows, rostering You’ll work closely with senior admin, finance, and compliance staff to ensure things are done accurately, on time, and properly documented .

Key Responsibilities
Assist with NDIS invoicing workflows , including checking service bookings, claims, and remittances
Monitor and maintain records across NDIS portals (Myplace Provider, PRODA-RAMS, NDIS Commission)
Support admin processes relating to service agreements, schedules, and client documentation :
Maintain accurate filing, registers, templates, and document control systems
Liaise with internal teams regarding invoicing issues, missing information, or rejected claims




Assist with internal compliance and audit preparation by keeping records up to date
Support general administration tasks across rostering, onboarding, and system updates (as required)

What We’re Looking For

Essential :
Previous experience in an administration role within an NDIS provider :
Practical understanding of NDIS invoicing and portals :
Strong attention to detail and ability to follow processes
Confidence working across systems such as ShiftCare, Microsoft 365 , and online portals
Explicit written and verbal communication skills
Ability to manage tasks, follow through, and meet deadlines

Desirable :
Experience with accounts or finance admin (invoicing, reconciliations, reporting support)
Familiarity with compliance documentation and audits
Experience supporting multiple teams in a growing organisation

What We Offer
Supportive, qualified team environment
Clear systems, expectations, and leadership support
Opportunity to grow with the organisation
Casual hours possibly leading into more and negotiable pay rates above schads.

Job Type : Casual

Pay: $51,607.48 - $83,561.41 per year

Perks :
Work from home

Work Location: Hybrid remote in Gold Coast QLD

📌 Administration Officer Ndis Provider Gold Coast
🏢 AAA Advanced Quality Care
📍 Gold Coast