Refrigeration Service Technician – Natural Refrigerants (CO2) West Group | Sydney NSW (based Minto) | Full time, permanent | $110,000 – $160,000 per year

About Us West Group is a leading Refrigeration and HVAC company servicing major clients across NSW, including supermarkets, commercial facilities and industrial sites. With a robust reputation for reliability, professionalism and quality workmanship, we're expanding our service division and are seeking two skilled technicians to join our team.

The Role We're seeking motivated, experienced Service Technicians to join our Refrigeration and HVAC Service Team. You'll be responsible for fault finding, maintenance and repairs across supermarket refrigeration, cold storage, marine refrigeration and commercial HVAC, with a growing focus on natural refrigerant systems, including CO2 (R744) transcritical plant, as our retail clients transition to low-GWP technology.

You’ll be supported by a dedicated Service Manager, Service Supervisor and Coordinator in a team environment where everyone works together.

Responsibilities

Breakdown service, fault finding and repairs on commercial refrigeration and HVAC systems, including CO2 and other natural refrigerant plant





Preventative maintenance to keep systems running efficiently

Working with the Service Manager and Supervisor on scheduling and technical support

Exceptional customer service and accurate job records in SimPRO

Identifying and quoting minor works and repairs

Ensuring all work complies with relevant standards and safety requirements

What We’re Looking For

Demonstrated experience servicing CO2/natural refrigerant systems

Valid ARCtick licence and driver's licence

Strong fault-finding and diagnostic skills

Excellent communication and presentation

Ability to work independently and as part of a team

Commitment to safety and skilled standards

What We Offer

Market-competitive salary + vehicle + phone + uniform

Monthly RDOs

Overtime and participation in an on-call roster

Career progression into Management, Engineering or Commissioning

Training on new equipment, including natural refrigerant systems

Exposure to major national clients and industry-leading equipment

A supportive team culture with structured management and coordination

📌 Refrigeration Service Technician – Natural Refrigerants Sydney (Australia)
🏢 West Group
📍 Australia