About the role

As the first point of contact for customers, you'll play an important role in delivering excellent customer service and ensuring the smooth running of day-to-day operations in a busy automotive workshop. This is a full-time position, Monday to Friday, with the opportunity to become an important part of a growing team.

Key responsibilities
Answer incoming calls, respond to emails and manage customer enquiries
Welcome customers and provide friendly, professional service
Schedule vehicle bookings and manage the workshop calendar
Communicate with customers regarding vehicle repairs, servicing and job progress
Create engaging and professional advertising content using Canva
Assist with ordering parts and communicating with suppliers
Manage customer records, data entry and filing
Assist with payments and general office administration
Work closely with mechanics to ensure smooth daily workshop operations
Maintain a clean, organised and welcoming reception area

About you
Excellent communication and customer service skills
Friendly, positive and skilled attitude
Solid organisational skills and attention to detail
Ability to multitask and prioritise in a busy environment




Confident using computers, emails and Canva
Able to work independently and as part of a team
Previous reception, administration or customer service experience preferred
Automotive industry experience is an advantage but not essential
Willingness to learn and take initiative

French-speaking candidates are highly encouraged to apply! Being able to communicate in French is a significant advantage for this position.

About us

OB1 Auto Mechanics is an independent automotive workshop based in Malaga, Perth, since 2021. We are a friendly, close-knit team dedicated to providing quality mechanical repairs, honest advice and excellent customer service. We pride ourselves on building strong relationships with our customers and creating a positive, supportive working environment.

Benefits
Full-time, Monday to Friday position (working hours can be discussed and adjusted to suit the right candidate)
Varied responsibilities and opportunities to develop new skills
Secure employment in an established automotive business
Competitive salary based on experience
Free parking on site

📌 Receptionist / Administration Assistant – Full Time Malaga
🏢 Ob1 Automechanics
📍 Malaga