Role: Business Analyst

Duration: Permanent

Location: Canberra An experienced government Business Analyst who knows Home Affairs visa and citizenship systems, can manage vendor delivery, and turns business needs into working solutions.

And who knows Home Affairs and can work between the business and an external vendor.
Experienced, with around 15+ years in digital transformation
Learns complex settings quickly and works with little supervision
Works well with people and can link business, technical and vendor teams
Focused on users and outcomes
Uses data to make decisions

Must-have experience
Australian Government: has delivered programs inside agencies, ideally Home Affairs
Visa and citizenship knowledge understands visa programs, citizenship, and legislative change
Working with vendors: has worked with external delivery partners, including overseas providers




Core business analysis: requirements, process maps (current and future state), gap analysis, impact assessments, and data mapping
Testing and release: has led user acceptance testing and supported release planning

Key skills
Running workshops and turning business needs into explicit requirements
Managing risks and dependencies
Writing business cases, briefings for executives and specifications
Advising senior stakeholders
Working within governance and delivery frameworks

Nice to have
Experience with the ETA App or Immi App, or with border and visa digital services
Experience with cyber and risk assessments.
Experience with large vendors.

📌 Business Analyst Canberra
🏢 Coforge
📍 Canberra