Empathy Driven Hardship Support Specialist Banking Melbourne (Australia)

Empathy Driven Hardship Support Specialist Banking Melbourne (Australia)

04 Nov
|
Probe Group
|
Australia

04 Nov

Probe Group

Australia

Probe Group in Melbourne is seeking a Hardship Customer Service Representative to support banking customers facing financial vulnerability. You will handle inbound/outbound calls and messaging, document interactions, and follow compliance guidelines.

Working in a hybrid mode at our Melbourne location, you will train for 4 weeks remotely with an in office start, then rotate shifts 8am–9pm, Monday to Saturday. The role emphasizes empathy, problem-solving, and accurate data entry.
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📌 Empathy Driven Hardship Support Specialist Banking Melbourne (Australia)
🏢 Probe Group
📍 Australia

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