Scams Dispute Resolution Specialist Hybrid Melbourne (Australia)

Scams Dispute Resolution Specialist Hybrid Melbourne (Australia)

04 Nov
|
Australian Financial Complaints Authority
|
Australia

04 Nov

Australian Financial Complaints Authority

Australia

Australian Financial Complaints Authority (AFCA) is seeking a Dispute Resolution Specialist to investigate and resolve scam complaints under the Scams Prevention Framework. You will reconstruct scams, assess conduct against obligations, and drive fair outcomes through negotiation, conciliation, or preliminary assessments.

You will manage a wide-ranging caseload, obtain information from parties, and ensure timely communications while maintaining confidentiality and high standards of service.
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📌 Scams Dispute Resolution Specialist Hybrid Melbourne (Australia)
🏢 Australian Financial Complaints Authority
📍 Australia

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