Technical Support Engineer, Korean-speaking (Remote, AUS)

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

Key Responsibilities
Respond to reservation inquiries
Research available options
Gather customer preferences and information
Assist with coordinating reservations
Review reservation details for accuracy
Provide confirmations and relevant information
Assist with modifications and updates
Communicate with providers when necessary
Maintain organized reservation records
Follow up regarding outstanding details
Provide qualified customer assistance

Qualifications
Robust customer-service skills
Excellent attention to detail
Good written and verbal communication
Solid organization
Basic computer proficiency
Comfortable researching online
Ability to learn reservation systems
Dependable and self-motivated
Strong time-management skills
Previous reservation experience is helpful but not required

Why Choose Us?
Remote Environment:



Provide reservation support remotely
Flexible Scheduling: Organize your availability around customer needs
Training Available: Learn reservation processes and systems
Ongoing Support: Access educational resources and continued guidance
Professional Development: Build customer service, research, organization, and communication skills
Varied Responsibilities: Work with different customer requests and reservation needs

How to Apply

If you're organized and enjoy helping customers coordinate reservations, we encourage you to apply for the Reservation Support Agent opportunity.

Australia - Melbourne

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Australia - Remote, AC

Australia - Remote, VC

Australia - Remote, NW

Australia - Sydney

Full time

R14438

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasnu2019t changed - weu2019re here to stop breaches, and weu2019ve redefined modern security with the worldu2019s most advanced AI-native platform. Weu2019ll stop breaches.
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