Remote Complaints Australian Capital Territory

Remote Complaints Australian Capital Territory

04 Nov
|
DT Global
|
Australian Capital Territory

04 Nov

DT Global

Australian Capital Territory

Coinbase is seeking a Complaints Analyst III to join the Global Complaints team on a remote basis in Australia. You will investigate and resolve consumer, regulatory, and litigation support complaints, delivering fair outcomes for customers and maintaining thorough case records in Salesforce.

You will meet SLAs and quality targets in a high-volume setting, drafting explicit responses and escalating complex issues as needed, with a focus on responsible AI usage and continuous improvement.

📌 Remote Complaints Australian Capital Territory
🏢 DT Global
📍 Australian Capital Territory

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