Remote Complaints New South Wales (Australia)

Remote Complaints New South Wales (Australia)

04 Nov
|
DT Global
|
Australia

04 Nov

DT Global

Australia

Coinbase is seeking a Complaints Analyst III to join the Global Complaints team on a remote basis in Australia. You will investigate and resolve consumer, regulatory, and litigation support complaints, delivering fair outcomes for customers and maintaining thorough case records in Salesforce.

You will meet SLAs and quality targets in a high-volume setting, drafting transparent responses and escalating complex issues as needed, with a focus on responsible AI usage and continuous improvement.

📌 Remote Complaints New South Wales (Australia)
🏢 DT Global
📍 Australia

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