Student Complaints Specialist: Fairness, Ai & Resolution Sydney

Student Complaints Specialist: Fairness, Ai & Resolution Sydney

04 Nov
|
Torrens Global Education Services Pty
|
Sydney

04 Nov

Torrens Global Education Services Pty

Sydney

Torrens University Australia is hiring a Student Complaints Officer to support the Student Complaints Manager in handling a high-volume caseload of student complaints and appeals. You will investigate matters, prepare summaries, and draft outcome letters with explicit communication to diverse audiences.

The role requires five years’ experience, robust organisational skills, and a focus on privacy, fairness, and accurate record-keeping within a university setting.
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📌 Student Complaints Specialist: Fairness, Ai & Resolution Sydney
🏢 Torrens Global Education Services Pty
📍 Sydney

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