LGE5($***** per hour plussuperannuation)
Flexiblerostered shifts across weekdays, evenings andweekends
Work acrosssome of Townsville's premier venues and events
Why ChooseUs
Townsville CityCouncil is the largest local government authority in NorthernAustralia.
We are committed to creating value by growing Townsvillethrough driving economic diversity and generating an enrichinglifestyle.
Our organisationprovides and maintains close to $9 billion worth of communityassets including water and wastewater network and treatment plants,bridges, drainage, roads, waste management, community facilities,sporting venues and more.
We contribute to anactive lifestyle for our residents and visitors through events,providing recreational facilities, protecting the naturalenvironment and heritage, while creating a mentally and physicallyhealthy city.
We are drivingeconomic diversity and cultivating an enriching lifestyle, growinga city for this and future generations by building a vibrant,sustainable and creative city.
Council's vision isfor Townsville to be a connected, lifestyle driven and innovationfocused city while continuing to deliver service excellence and tobe led by our community to create an exciting today andfuture.
OurVision: A globally connected community driven by lifestyleand nature.
OurPurpose: Grow Townsville
OurValues: Safety, Excellence, Respect, Value,Enjoyment
About theRole
Loveevents, enjoy working with people, and thrive in a fast-pacedenvironment?
Townsville CityCouncil is seeking enthusiastic and reliable Casual Venue SupportStaff to join our Venues Team.
This is a varied and hands-on rolesupporting the delivery of events, functions, community activities,performances, meetings, conferences and sporting events acrossCouncil venues.
Notwo shifts are the same.
One day you may be assisting with thesetup of a community event, the next supporting a majorperformance, helping venue hirers access facilities, or ensuringeverything runs smoothly during an evening function.
Working as part ofa supportive team,



you will play an important role in creatingpositive experiences for venue users, performers, event organisersand the community.
Yourresponsibilities may include:
Event andfunction setup and pack down (bump-in and bump-out)
Venuepresentation and operational support
Supervisingvenue bookings and hirer access
Monitoringevents and responding to operational issues
Assistingclients, performers, contractors and members of thepublic
Providinghigh-quality customer service and resolvingenquiries
Supporting thesafe and efficient operation of Council venues
Thisis a fantastic opportunity to be part of the team that helpsdeliver events and experiences across Council's venues andcommunity spaces.
You'll gainexposure to a diverse range of events, work alongside experiencedvenue professionals, and enjoy a flexible casual role where everyshift brings something different.
Whether supporting a communityfunction, major event, sporting fixture or cultural performance,you'll be helping create memorable experiences for ourcommunity.
AboutYou
We're looking forpeople who enjoy working with others, take pride in deliveringgreat customer experiences, and can think on their feet.
Youdon't necessarily need extensive event industry experience.
Whatmatters most is your attitude, reliability and willingness to getinvolved.
Theideal applicant will demonstrate:
Strong customerservice skills and a friendly, professionalapproach
Excellentattention to detail and the ability to takeinitiative
Good judgementand problem-solving skills
Confidencecommunicating with a wide range of people
The ability towork independently and as part of a team




Reliability,punctuality and a strong work ethic
The physicalcapability to undertake manual tasks and event setupwork
Flexibility towork a variety of rostered shifts, including early mornings,evenings and weekends
Experience inevents, venues, hospitality, community facilities, functions,customer service or recreational facilities will be highlyregarded, however we welcome applicants from diverse backgroundswho are keen to learn.
ClosingDate: *****pm, Sunday 15th November ****
What We Offer
Long ServiceLeave available pro rata after seven years
SalarySacrifice opportunities
Learning andDevelopment opportunities
FitnessPassport program offering discounted membership to selectedgym, pool, and yoga facilities
EmployeeLoyalty Program offering discounts at selected localbusinesses
EmployeeAssistance Program
* The Councilcontribution to employees' superannuation for contributingemployees shall be 13.5% of the employees' ordinary time earningssubject to the employee contributing a minimum of 6% of theirordinary time earnings.
We arecommitted to creating a safe and inclusive workplace where diversestyles, backgrounds, experiences, and perspectives are valued,encouraged, and respected.
People from diverse backgrounds(including but not limited to, Aboriginal and Torres StraitIslander, people with diverse gender identities and sexualities,people from different cultural and linguistic backgrounds, peoplewith disability, and veterans) are encouraged toapply!
All successfulcandidates are required to undergo drug and alcohol testing as partof the recruitment process.
Please be aware Townsville City Councilhas a 'zero tolerance' policy to drugs and alcohol in theworkplace.
If you need anyadjustments to be made to the recruitment process or if you wouldlike to discuss any accessibility requirements, ****** phone ************ for a confidentialdiscussion.
Attachments:
- Venue Support Officer_PD.pdf
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📌 Venue Support Staff (Townsville)
🏢 Townsville City Council
📍 Townsville