You'll love this role if you're an experienced People & Capability professional who enjoys helping leaders navigate complex people matters and finding practical solutions that balance people and business outcomes.
This role is ideal for someone confident in managing a broad range of employee relations matters and partnering with leaders to build capability, reduce risk and support high-performing teams.
Supporting our Claims function, you'll become a trusted advisor, helping leaders navigate challenges and drive positive people outcomes.
No two days are the same.
You could be guiding a performance matter, undertaking an investigation, coaching a leader through a difficult conversation or advising on workplace concerns.
Success comes from your ability to assess situations objectively, communicate clearly and provide practical, commercially minded advice.
You'll join a collaborative People & Capability team where you'll continue to develop your expertise while making a genuine impact across the business.
What you'll be doing
Provide expert advice across performance, conduct and workplace concerns
Manage employee relations matters, including performance and misconduct
Conduct workplace investigations and support respect-at-work matters
Coach leaders through people matters and build capability
Provide practical advice balancing people and business outcomes
Ensure compliance with employment legislation and company policy
Promote a positive risk and compliance culture
What great looks like
Experience managing complex employee relations matters
Strong judgement and ability to navigate sensitive situations
Proven stakeholder management and influencing skills
Knowledge of workplace relations legislation and frameworks
Ability to communicate risk and provide practical advice
Strong organisation and prioritisation skills
HR,



Employee Relations or Law qualifications are advantageous
What you'll get
Challenging work that grows your expertise
Exposure to complex ER matters, investigations and leadership coaching.
Leaders who value your advice
Partner with leaders who genuinely seek and trust your guidance.
Real influence on business outcomes
Help shape team performance, culture and employee experiences.
Time off you can plan around
22 days annual leave, plus hybrid work flexibility.
A workplace you can feel
Food trucks, themed days and team celebrations.
Practical perks that support you day to day
Discounted insurance, wellbeing initiatives and gym benefits.
Career pathways that keep moving
Development opportunities across P&C; and the broader business.
Work that has real purpose
Supporting leaders, teams and customers through important moments.
Ways of working
Based at Youi Head Office on the Sunshine Coast
Supporting leaders primarily within our Claims portfolio, and exposure to matters across the broader business as required
Why Youi?
We're here to make insurance more human and provide a better alternative for our customers.
As a challenger brand, we question the status quo to support people when life doesn't go to plan, with real people helping real customers at the moments that matter most.
It's also a place where you can make your mark.
We grow our own people here, with clear pathways, structured development and hands-on coaching helping team members build meaningful careers.
We're a performance-driven business, and effort doesn't go unnoticed.
Results are recognised and rewarded through incentives, everyday shout-outs and programs like Youi Stars.
As more customers choose Youi, we keep growing, creating new roles and real opportunities to build your career over time.
Work that's a bit more you-shaped.
#J-*****-Ljbffr

📌 People And Capability Advisor (Queensland)
🏢 Youi
📍 Queensland