XPT Software Australia Pty Ltd | Contract
Melbourne, Australia | Posted on 11/03/2026
XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description
Must Have Skills:
Providing Level 2/3 support across servers, M365, Azure, AWS, networking.
Supporting complex real-time monitoring environments.
Part of end-to-end IT support team which also managed projects
Active Directory, Microsoft SCCM, MS Office, Odoo, SAP, BMCRemedy, QuickBooks, MSProjets, Service Now
Nice to Have Skills:
Life cycle of Incidents associated with EUC equipment and EUCsoftware, and provide break/fix support, advice, and assistance to AuthorizedUsers.
Incident handling (P1/P2 issues) and Proxy clustering and Slowbrowsing issues, URL filtering (block/allow websites)
Coordinate with Customers' vendors for provision of end-usersupport (e.g., Hardware Vendor technicians for warranty repair/replacement
Replace equipment and/or software in order to conduct a repair,support the Authorized User by copying data, performing backups and restoringdata and backups to the replacement EUC device
Operational support for certified Network Printers / Scanners /MFPs / Plotters / Label Printers / Tag Printers using proxy network
Loading/Reloading of PCs with Customer standard image fordeployment.




operational support for disaster recovery and BCP emergencyresponse activities in the event of emergency situations and annual testingrequirements at local sites
Detailed Job Description
ITprofessional with over 10 + years of hands-on expertise in infrastructure,end-user support, and across enterprise environments with Install / Move /Add / Changes and co-ordination with respective OEMs and/or Customerfacilities group for Network/Standalone Printers / Scanners / MFPs / Plotters/ Label Printers etc.
Onsite operationalsupport of voice end points (e.g., Physical hard phones on desk running over
Life cycle of Incidents associated with EUC equipment and EUCsoftware, and provide break/fix support, advice, and assistance to AuthorizedUsers.
Coordinate with Customers' vendors for provision of end-usersupport (e.g., Hardware Vendor technicians for warranty repair/replacement
Replace equipment and/or software in order to conduct a repair,support the Authorized User by copying data, performing backups and restoringdata and backups to the replacement EUC device
Operational support for certified Network Printers / Scanners /MFPs / Plotters / Label Printers / Tag Printers
Loading/Reloading of PCs with Customer standard image fordeployment.
End-to-end stewardship/ownership of Incidents escalated toCustomer's support groups to incident resolution
Coordination with Customer's support teams for execution ofmaintenance, upgrades, enhancements, or changes
operational support for disaster recovery and BCP emergencyresponse activities in the event of emergency situations and annual testingrequirements at local sites
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📌 Euc Engineer Desktop Support (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne