It Service Delivery Leader — Frontline & Incident Response (Rockhampton)

It Service Delivery Leader — Frontline & Incident Response (Rockhampton)

03 Nov
|
Cquniversity Australia
|
Rockhampton

03 Nov

Cquniversity Australia

Rockhampton

CQUniversity Australia seeks an experienced IT Service Manager to lead frontline client services for staff, students and community members.
You will oversee Level 0 and Level 1 support through TaSAC, driving service excellence and a high-performing, geographically dispersed team.
You will coordinate major incidents, stakeholder communications, and continuous improvement across Digital Services, enabling exceptional customer experiences and reliable IT operations within a large education
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📌 It Service Delivery Leader — Frontline & Incident Response (Rockhampton)
🏢 Cquniversity Australia
📍 Rockhampton

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