Sleep Therapy Assistant (Victoria)

Sleep Therapy Assistant (Victoria)

03 Nov
|
Maple Physiotherapy and Performance
|
Victoria

03 Nov

Maple Physiotherapy and Performance

Victoria

Maple Physiotherapy and Performance – Kyneton VIC
Sleep Therapy Consultant
Kyneton | Macedon Ranges
No Sleep Industry experience? No problem. Full training provided.
Do you have
strong customer service experience,
a natural ability to connect with people, and the ambition to be part of a growing local business?
Join
Solace Sleep Clinic
in Kyneton and play an important role in improving the sleep, energy and overall health of people across the
Macedon Ranges and surrounding communities
.
We're looking for someone who genuinely enjoys helping people, takes pride in delivering an exceptional customer experience and is excited by the chance to
grow with an ambitious and expanding business
.
Why You'll Love Working Here
Customer Service Comes First:
Your ability to connect with people, build trust and deliver a great experience is more important than previous CPAP experience. Healthcare experience is valued, but
exceptional customer service is the key prerequisite.
Full Training Provided:
No sleep therapy or CPAP experience is required. We'll provide comprehensive training in CPAP therapy, home sleep studies, equipment and technology.
Work Local:
Enjoy working in Kyneton and being part of the local Macedon Ranges community, without the long commute into Melbourne.
Meaningful Work:
Build genuine relationships with clients, support home sleep study assessments, fit masks, troubleshoot equipment and see the real difference improved sleep can make to someone's life.
Flexible Hours:
Enjoy flexible work hours that support a healthy work-life balance, without overnight routines or late-night hospital rosters.
Grow With Us:
Solace Sleep Clinic is an ambitious, growing business with big plans for the future. This is an opportunity to develop your skills, take on greater responsibility and
grow alongside the business
with leadership opportunities available.




What You'll Be Doing
Client Consultations:
Provide warm, professional one-on-one consultations and guide clients through their CPAP journey.
Home Sleep Studies:
Set up and explain home sleep study equipment, ensuring clients understand the process and feel confident using it.
Fitting & Setup:
Fit masks, assist with machine setup and help tailor equipment to individual needs.
Ongoing Support:
Build ongoing relationships with clients, troubleshoot issues and support them throughout their therapy journey.
Customer & Equipment Advice:
Help clients understand their treatment options and choose appropriate equipment, masks and accessories.
Clinic Administration:
Maintain accurate records and communicate with referring GPs and sleep specialists when required.
Business Growth:
Contribute ideas, identify opportunities and help us continue to build Solace Sleep Clinic as a trusted local provider of sleep health.
Who We're Looking For
The most important thing is your customer service experience and attitude.
You'll ideally have:
Proven experience in
customer service, client-facing or relationship-based roles
Excellent communication skills and a natural ability to make people feel comfortable
A warm, empathetic and reassuring approach
Confidence learning new technology and explaining it simply to others
Strong problem-solving and organisational skills
A proactive, ambitious attitude and desire to grow
Genuine interest in helping people and being part of the local community
Healthcare, allied health, pharmacy, dental, optical or medical technology experience is
highly regarded but not essential
.
Ready to Grow With Us?
If you're a customer service professional looking for something more meaningful — and you're excited by the opportunity to
learn, grow and help build an ambitious local business
— we'd love to hear from you.
#J-*****-Ljbffr

📌 Sleep Therapy Assistant (Victoria)
🏢 Maple Physiotherapy and Performance
📍 Victoria

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