Company Description
Eurofins Scientific
is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.
From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services.
It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than **** independent companies in over 61 countries and operating more than 900 laboratories.
Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.
In ****, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.
Eurofins Agro Testing
is an accredited Agricultural testing laboratory that specialises in Soil, Plant and Water testing with laboratories located in Hindmarsh South Australia,



Belmont Western Australia and Burleigh Heads Queensland.
Our client base includes farmers, agronomists, rural retailers and research organisations with our samples originating from all across Australia.
Job Description
Permanent part time role 22.5 hours Wednesday – Friday
Immediate start
Clerks Private Sector Award Level 3
Based in Hindmarsh, South Australia
Ideally 9am-5pm however flexible times can be offered when required
There is now an opportunity for a part time Customer Service and Administration Assistant to join Eurofins APAL.
To be successful in this role you must have a high level of proficiency in client interactions and have experience in a customer facing role.
As you will be situated on our reception desk, you must be welcoming and personable with an excellent phone manner.
Extensive experience in the office suite of products including Outlook, Excel and Word is a must.
The role also involves but is not limited to:
Responding proactively and professionally to inbound calls and emails
Welcoming clients and handling client enquiries efficiently
Gain understanding of our tests and test suites
Logging in and batching samples
Reporting results and various other functions using our Laboratory Information Management Systems (LIMS)
General reception duties
General filing and creation of documents for our Quality Management System




Proactively contacting clients
Offering assistance to clients who are using our digital technology platforms
Offering clients guidance on test suites and sampling materials
Creating invoices and assisting the Administration Manager
Tracking client interactions using our CRM
Qualifications
Applicants should also possess the following attributes:
Be a quick learner, highly organised and able to multi-task
Solid attention to detail, time management and problem-solving skills
Ability to work independently and as part of a small team
Possess good communication skills, both written and verbal
Authentic customer service skills to engage in ongoing client relationships
Courteous, professional & confident phone manner – ability to take effective messages
Reliable, responsible and punctual
Willingness to learn and develop knowledge around laboratory testing
Desirable Experience:
General invoicing experience
Previous experience in a customer service / administrative role
An interest in science and/or agriculture
Additional Information
Our admin team operates between 8:30am and 5pm Monday to Friday, with staggered starts between team members.
On the job training will be provided across our services, systems and processes.
This position is an immediate start.
Applications close Sunday 15th November ****.
All candidate CV's and cover letter's will be reviewed, however please note that we are not always able to respond to every expression of interest submitted.
This opportunity is only open to candidates who are eligible to work in Australia/New Zealand, and already have work rights or an appropriate working visa.

📌 Customer Service/Administration Assistant (Adelaide)
🏢 Eurofins
📍 Adelaide