Better begins here
Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people.
We value passion, optimism, and an appetite for change - for the better.
Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
At
Crown Sydney
, we create exceptional experiences in a world-class luxury environment.
We are looking for an experienced and motivated
Cage Area Manager
to lead our Cage & Count operations and inspire a high-performing team to deliver service excellence.
Reporting to the
Cage Operations Manager
, you will oversee day-to-day operations, ensuring outstanding guest experiences, strong team performance, and strict compliance within a highly regulated environment.
This is a pivotal leadership role where you'll shape both operational outcomes and team culture.
Key responsibilities:
Lead and support Cage operations to ensure efficiency, accuracy, and compliance
Deliver exceptional, personalised guest service with every interaction
Coach, develop, and inspire team members to achieve high performance
Collaborate across departments to support seamless operations and premium service standards
Maintain strong attention to financial processes, including cash handling and reconciliation
Uphold regulatory requirements and licensing standards
About you




You are a confident and hands-on leader with a passion for customer service and operational excellence.
You thrive in fast-paced environments and bring robust attention to detail and integrity to everything you do.
Experience in Cage operations - preferred
Proven leadership experience with a focus on team development and engagement
Strong customer-centric mindset, ideally gained in a face-to-face service environment
Experience in cash handling, reconciliation, and financial controls
Excellent communication and stakeholder management skills
Ability to perform under pressure in a dynamic, regulated environment
Flexibility to work across 24/7 roster
Eligibility to obtain and keep a
Casino Special Employee Licence
What we offer you
Opportunities for career advancement and growth
Fitted uniforms provided and laundered by Crown.
Generous discounts across all Crown hotels and restaurants Australia wide
Complimentary meals at our on-site staff restaurant
Access to discounts with our various corporate partners across travel, insurance, heath & wellbeing, banking & finance, technology, parking
On top of exciting career possibilities, we offer better exposure to experiences and learning.
To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

📌 Casino Cage - Area Manager (New South Wales)
🏢 Crown Resorts
📍 New South Wales