ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
AOD Intake Worker
? Southport, QLD ? SCHADS Level 4 + Salary Packaging ? Full-Time |
Monday to Friday, 7:54am to 4:00pm onsite
Are you passionate about supporting people on their recovery journey?
Do you thrive in a role where no two days are the same and where your work creates lasting change?
Join The Salvation Army's Gold Coast Recovery Services, a well-established residential recovery service supporting individuals impacted by alcohol and other drug use, gambling, mental health challenges, and complex life circumstances.
As a Intake Worker, you will provide effective service delivery including case management, assessment, referral, education (including group work) and support in accordance with TSA guidelines, ensuring a comprehensive participant led recovery-based service is provided.
What You will Be Doing
Conduct assessments, referrals, and participant support planning
Facilitate educational and therapeutic group programs
Support participants through their recovery journey in a secure and inclusive environment
Build strong partnerships with internal and external support services
Contribute to a culture of continuous improvement and high-quality service delivery
About You
We are looking for someone who brings empathy, professionalism, and a genuine commitment to participant wellbeing.
You'll have:
A Diploma qualification (minimum) in Community Services, AOD, Mental Health,



Social Services or a related discipline
Experience working with people impacted by alcohol and other drug use, gambling and/or mental health challenges
Knowledge of community services, health, AOD or recovery-based service delivery
Experience working with Aboriginal and Torres Strait Islander peoples
Experience supporting people from diverse cultural, religious and linguistic backgrounds
Strong relationship-building and stakeholder engagement skills
A current Australian Driver's Licence
Ready to Make an Impact?
If you're an experienced and compassionate professional looking for a rewarding opportunity to support people in achieving lasting recovery, we'd love to hear from you.
Apply now and help create positive change, one person at a time.
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Flexible working arrangements.
Access to EAP and health & wellness initiatives incl Fitness Passport
Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)




Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers
that have positive and sustainable / social impacts.
About us
The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How to apply
If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.
Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.

📌 Aod Intake Worker (Gold Coast)
🏢 The Salvation Army
📍 Gold Coast