Customer Service Representative

Posted: 04 Nov 2026
Location: Western suburbs
Category: Customer Service/Call Centre
Type: Full time
Salary: $65K + super

- New position available NOW - start on a temporary basis with strong potential for a permanent position

- You will have peace-of-mind that your are part of a market leading company in the distribution | supply of medical & healthcare products

- End-to-end B2B customer service role including handling customer phone inquiries and processing orders

- Outstanding team environment. Mon to Fri.

- To $36.81 per hour + on-site parking

- Fantastic new offices at Wetherill Park + free on-site parking

The Company:

Positioned as one of the leading distributors of medical & healthcare products in Australasia, this organisation represents some of the world's largest medical brands and has built a reputation for delivering quality products and quality service!

Your Role:





You will be part of a dedicated team responsible for the efficient and accurate management and processing of customer orders & inquiries to ensure the delivery of a great customer experience.

Some of your key responsibilities will include:

- Managing and processing inbound customer contacts relating to order inquiries, order placement, product, supply, pricing & delivering questions (via phone & email)

- Composing accurate & prompt replies to all customer correspondence

- Reviewing and entering customer orders

- Maintaining & updating the database

- Processing credits & returns; opening new customer accounts; preparing quotes

Required Skills & Experience:

- Previous experience in a product-based high-volume inbound customer service role including the processing of orders

- Accurate keyboard skills and computer literacy

- Exposure to Medical | Healthcare or FMCG industries an advantage

- Experience using SAP (or similar) preferred

How To APPLY: Please email your resume to ••••@recruitmentedge.com.au

If you have any questions, please call Anna on 0426 588 244

Apply Now

📌 Customer Service Representative (Wetherill Park)
🏢 Recruitment Edge
📍 Wetherill Park