- EARN $80k to $85k pa + Super | Negotiable Based on Experience

- Join a Disability Support Provider Guided by Respect, Empathy and Dignity

- Utilise Your Administration Experience in a Modern, AI-Enabled Workplace

About The Company

Our client is a disability support services provider committed to the values of Respect, Empathy and Dignity. They deliver compliant, client-focused support to participants, backed by up-to-date digital workflows, automation and AI productivity tools.

About The Opportunity

The primary purpose of this position is to provide the administrative backbone for front-line disability support operations, ensuring the smooth, compliant and client-focused delivery of services.

Reporting directly to the Operations Manager, some of your responsibilities will include:

- Being the first point of contact for inquiries via phone, email and digital intake forms
- Coordinating participant intake and maintaining accurate CRM records
- Drafting and tracking Service Agreements and support schedules
- Using AI tools like ChatGPT or Microsoft Copilot to draft communications and format notes
- Monitoring support worker credentials and coordinating onboarding and inductions
- Preparing clean billing batches for Plan Managers, Self-Managed clients and NDIA claims
- Maintaining day-to-day office functionality and digital document libraries
- Ensuring documentation meets NDIS Practice Standards

About You





The successful candidate will have:

- Administration experience, preferably in disability services, allied health or care
- Practical experience using generative AI tools such as ChatGPT, Claude or Copilot
- Familiarity with platforms like SharePoint, Google Workspace, Xero and ShiftCare or similar
- Knowledge of NDIS fundamentals, including funding types and basic compliance
- Awareness of privacy, ethics and data security when using AI tools
- A valid NDIS Worker Screening Check (or ability to clear one) and Working with Children Check
- Right to work in Australia, with a current Driver Licence preferred
- Strong attention to detail and a warm, professional communication style
- An adaptable, organised approach with curiosity for better ways of working

What’s in it for You?

- Competitive Salary of $80k to $85k pa + Super
- Full-Time or Part-Time Options | Choose What Suits You
- Central Role in a Purpose-Driven Organisation
- Join a Provider Guided by Respect, Empathy and Dignity
- Work with Modern Digital Workflows and AI Tools
- Varied Role Spanning Onboarding, Compliance, Billing and Office Logistics
- Get Hands-On with ShiftCare, Xero, SharePoint or Google Workspace
- Opportunity to Help Streamline How the Office Operates

Apply today and don’t miss out on starting this opportunity as soon as possible!

Apply Now

📌 Office Administrator (Darra)
🏢 Recruit Shop
📍 Darra