About the role

We're looking for an organised, reliable receptionist/office administrator to be the friendly face of our small, busy St Kilda accounting practice. You'll run the front office independently, as our office manager works remotely.

Key responsibilities

- Manage the front office independently

- Handle phone lines in a calm and professional manner

- Scan, file, and manage mail and client documents with strong attention to detail

- Handle confidential client information (TFNs, financials) with complete discretion

- Manage client documents and maintain confidentiality

- Provide clear, professional written communication for client emails

- Work with Microsoft 365, PDFs, XPM/Xero, ATO portal, NowInfinity, ASIC Connect, and e-signing tools

- Follow processes carefully





- Identify and resolve issues proactively

About you

- 1-3 years' admin or reception experience, ideally in an accounting, legal or financial services office

- Calm and professional on a busy phone line

- Strong attention to detail when scanning, filing, handling mail and managing client documents

- Comfortable with Microsoft 365 and PDFs, and quick to learn recent systems

- Clear, professional written communication

- Warm, proactive and organised

- Lives locally and is punctual and dependable

- Confident working independently

Benefits

- Opportunity to grow into a broader office management role

📌 Accounting office Receptionist/Admin (St Kilda)
🏢 HBO Accounting
📍 St Kilda