Head of Customer Experience & Community Strategy (Melbourne)

Head of Customer Experience & Community Strategy (Melbourne)

04 Nov
|
Davidson
|
Melbourne

04 Nov

Davidson

Melbourne

Greater Metropolitan Cemeteries Trust (GMCT) invites applications for an accomplished General Manager Customer Experience to lead the organisation's customer strategy and operations across metropolitan Melbourne. You will translate a bold CX agenda into practical, measurable improvements that support diverse communities with accessible, compassionate, and consistent service.

You will oversee the Contact Centre and Customer Administration, champion the voice of the customer, and collaborate with

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📌 Head of Customer Experience & Community Strategy (Melbourne)
🏢 Davidson
📍 Melbourne

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