Health and Aged Care Professionals – Macquarie Park NSW

$38 - $40 a year

Casual/Temporary

1d ago , from Health and Aged Care Professionals

Customer Service Representative – Medical Devices

Benefits

- Contract from current day to 30 June 2027
- Located in Macquarie Park 2113
- Global medical device organisation
- Supportive and team-oriented team environment

About the company

Our client is part of a global leader in the medical device industry, offering an innovative, collaborative and customer-focused working environment.

About the opportunity

An opportunity is available for an experienced Customer Service Representative to join an established team in Macquarie Park. This front-office role will manage customer enquiries, order processing and work closely with internal teams to ensure products and services are delivered efficiently.

Duties

- Manage inbound customer enquiries, orders and complaints
- Process urgent, capital and clinical orders




- Coordinate product returns, credits and shipments
- Manage customer accounts and pricing discrepancies
- Liaise with internal teams, customers and 3PL providers
- Support consignment reconciliation and month-end activities
- Manage the customer service inbox and reporting

Skills and Experience

- Previous customer service experience within a sales environment
- Strong phone-based customer service and communication skills
- Intermediate Excel and Microsoft Office skills
- ERP and CRM system experience; SAP highly regarded
- Strong attention to detail and ability to prioritise workload

Culture

Join a collaborative and customer-focused team within a global healthcare organisation passionate about delivering quality products and services that support better patient outcomes.

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📌 Customer Service Representative New (Sydney)
🏢 Health and Aged Care Professionals
📍 Sydney