Take ownership of freight bookings, quotations and client relationships in a secure, established logistics business offering flexibility and growth.
02nd November, 2026
About the Role
In a hands-on customer service position supporting freight clients, overseas agents and internal operations.
You will:
- Manage customer enquiries across phone and email
- Coordinate order management and bookings with agents
- Prepare freight quotations and follow up client requirements
- Maintain shipment updates and records through CargoWise
- Support client retention through proactive, reliable service
02nd November, 2026
About the Role
In a hands-on customer service position supporting freight clients, overseas agents and internal operations.
You will:
- Manage customer enquiries across phone and email
- Coordinate order management and bookings with agents
- Prepare freight quotations and follow up client requirements
- Maintain shipment updates and records through CargoWise
- Support client retention through proactive, reliable service
What You’ll Need to Succeed
- Customer service experience within freight forwarding
- Hands-on CargoWise experience
- Import or export freight and shipping knowledge
- Strong communication skills across phone and email
- Excellent organisation and time-management skills
- Ability to meet deadlines with strong attention to detail
Why You’ll Love It
- $90,000 to $95,000 + super
- Financial year salary reviews
- Two days working from home
- Annual bonus opportunity
- Christmas gift card each year
- Monthly team lunches, tea and coffee provided
- Newly renovated office with individual desks
- Laptop and headset supplied
- Genuine opportunities for internal progression
About Our
A well-established, privately owned Australian logistics business with more than 40 years in the industry, providing international freight and supply chain solutions across Australia and New Zealand.
The WA office is a close-knit team, supported by national head office resources. Employees are given the autonomy to make decisions, take ownership of their work and build strong customer relationships.
The business also has a strong history of developing people internally, with team members progressing from junior and internal sales positions into operations roles.
#J-18808-Ljbffr
📌 Customer Service (Perth)
🏢 Candii
📍 Perth