Dispute Resolution Specialist: Financial Fairness (Sydney)

Dispute Resolution Specialist: Financial Fairness (Sydney)

04 Nov
|
Australian Financial Complaints Authority
|
Sydney

04 Nov

Australian Financial Complaints Authority

Sydney

Australian Financial Complaints Authority (AFCA) in Sydney is hiring a Dispute Resolution Specialist to autonomously manage standard complaints and handle complex cases, delivering timely, fair resolutions. You will assess issues, draft explicit determinations in plain English, and negotiate with complainants, firms, and representatives to reach outcomes aligned with AFCA's approach.

The role emphasises empathy, analytical thinking, and strong communication across stakeholders, with hybrid work

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📌 Dispute Resolution Specialist: Financial Fairness (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney

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