Concept Recruitment Specialists – Cairns QLD

Supporting a large, fast-paced region, this varied role combines administration, customer service and day-to-day operational support. You will join a collaborative team where you can build your skills through full on-the-job training.

- Cairns, QLD 4870
- Monday to Friday | 8:00 AM – 4:00 PM
- Full training provided
- Small, supportive team environment

Key Responsibilities

- Manage customer enquiries and bookings across phone, email, SMS and face-to-face interactions
- Complete data entry, maintain accurate records and provide general administrative support
- Assist with dispatch enquiries and coordinate customer pickups
- Provide freight solutions and assist with delivery address enquiries
- Support daily operational activities, including handling freight and lifting items up to 20kg when required

To be considered, you will have:

- Previous customer service experience in a busy environment




- Strong computer skills and the ability to learn new systems quickly
- Excellent communication and interpersonal skills
- A skilled and confident approach when managing challenging enquiries
- Strong attention to detail, organisational skills and the ability to prioritise under pressure
- The ability to work independently and contribute to a small team
- The ability to safely handle freight weighing up to 20kg when required

Concept Recruitment Specialists strive to be a diverse and inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability.

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📌 Administrative Operational Support (Cairns North)
🏢 Concept Recruitment Specialists
📍 Cairns North