Casual Staff (Potential for Leadership Role) – Hologram Zoo Brisbane

Hologram Zoo is like a real zoo except all of the animals are made of laser light. Customers walk around and play with the animals, but their hands go straight through them. The role involves weekend work and school holiday shifts, with additional hours available during peak periods. The venue operates Saturdays and Sundays and daily during school holidays.

Key responsibilities

- Greet and assist guests with ticketing, check-in, and enquiries in a friendly and skilled manner
- Clearly explain the experience and support families and children during their visit
- Follow mandatory upselling processes, including birthday promotions and approved sales scripts
- Operate venue equipment and assist with session flow and crowd management
- Maintain cleanliness and presentation of the centre throughout the day
- Follow opening/closing procedures and report any issues or hazards




- Escalate complaints, refunds, and technical issues to management
- Work safely, follow procedures, and maintain a positive team attitude

About you

- Friendly and engaging customer service skills
- Clear and well-mannered communication
- A positive, humble, and team-focused attitude
- Confidence handling money and basic transactions
- Ability to stay calm and work efficiently during busy periods
- Initiative to identify and complete tasks without being prompted
- A Blue Card or ability to obtain one

About us

Hologram Zoo is a venue where customers experience interactive holographic animals made of laser light. Staff may also have opportunities to progress into broader roles within the company.

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📌 Casual Staff (Potential for Leadership Role) – Hologram Zoo Brisbane
🏢 Axiom Holographics
📍 Brisbane