About the role

Our Orthopaedic Specialist Practice is located in Cooks Hill, and we are seeking a skilled and experienced Medical Receptionist to join our team of dynamic, professional and passionate individuals. This is a part time position (24-28 hours/week) that will play an important role in supporting the administration and clinical team to ensure exceptional first-class, patient-centered services are provided.

Administrative responsibilities

- Providing exceptional service to patients during clinics and over the phone

- Exceptional and professional communication with partnering services

- Scheduling and managing patient appointments

- Assisting patients with paperwork

- Maintaining accurate and up-to-date patient records

- Handling medical correspondence and transcriptions

- Typing medical dictations

- Assisting with billing during clinics

- Working collaboratively as part of a professional and supportive Administration Team

Essential skills/experience

- Minimum 2 years’ experience in a medical administration role.

- Ability to work under pressure and multitask while demonstrating a strong ability to prioritise and organise effectively.

- Demonstrate exceptional communication and interpersonal skills with patients and partnering services.

- Excellent attention to detail to ensure patient records/files are accurate and up to date.





- Experience with Clinic to Cloud , Gentu or other similar medical practice software.

- Thorough understanding of, and meeting confidentiality requirements associated with recording and maintaining patient, practice and service information

- Ability to follow directions and work independently/part of a team effectively.

Hours and renumeration

- Part time: 24-28 hours/week. Expected to be available for some early starts (8am) OR late finishes (6pm)

- Wage: $32-$37/hour (determined by experience and skill set)

How to Apply

Please attach your Cover Letter Resume by clicking ‘Apply for this job’. Please ensure your application includes responses to the following questions:

- How many years experience do you have as a medical receptionist?

- What type of medical services have you previously had employment experience with?

- Have you had experience running patient clinics?

- Have you had experience answering phones to assist patients and partnering services with enquiries?

- What medical practice management software do you have experience with?

- Do you have previous invoicing experience?

If you have any questions about this exciting chance, please email [email protected] to coordinate a time for a confidential discussion.

📌 Medical Receptionist (Cooks Hill)
🏢 Hunter Joint Surgery
📍 Cooks Hill