About us

Queensland Law Society (QLS) is the professional body for legal practitioners, representing more than 14,000 members state-wide. We lead the Solicitors of Queensland with our purpose of Good Law - Good Lawyers - Public Valuable.

About the role

QLS has a full-time, permanent opportunity for a Records and Member Services Advisor to join the Records and Member Services team. This role involves delivering high-quality service to legal practitioners, community members, and other stakeholders regarding practising requirements and member services.

Key duties of the role

- Deliver exceptional customer service and provide initial support for phone and email inquiries.
- Maintain and update membership records to ensure accuracy and compliance with the Records Act.
- Handle calls on the Referral Line and assist members of the public seeking a solicitor.

Ideally you will have the following

- Previous experience in a similar administration role and or call enter/customer service role.
- Computer proficiency, the ability to use a range of application software packages, particularly databases, spreadsheets and word processing.
- Good communication skills.
- Demonstrated ability to collaborate tasks and deadlines.
- Attention to details.

Why join us?





By joining QLS you will assist to build a society that genuinely cares about its members, people and Queensland law.

- Our purpose is to be an authoritative voice, to help members succeed, to connect with the profession and respect, protect and promote human rights in line with our vision.
- Our workforce is diverse, inclusive and equal; and is representative of our members.
- We are committed to leading change through our people.
- Employees have flexibility within a social and collaborative environment.

Please note

- That we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
- You must be an Australian citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
- This position may require the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.

For more information about the role, including obtaining a copy of the position description, please email People and Capability on [email protected].

📌 Records and Member Services Advisor (Brisbane)
🏢 Queensland Law Society
📍 Brisbane