Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view.

Perfectly positioned in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with postcard-worthy views of the Sydney Harbour Bridge. As a unique hybrid of premium hotel accommodation and long-term residential living, we deliver a diverse, personalised guest experience unlike anywhere else in Sydney.

Our food & beverage portfolio features two standout venues. Flaminia, created in collaboration with the acclaimed Pilu team, offers an elevated modern Italian dining experience with a harbourside perspective. Acapulco El Vista, developed in partnership with the award winning Maybe Sammy group, brings a bold coastal Latin bar concept with world class cocktails and vibrant energy.

With exceptional meeting and event spaces designed for everything from high-end corporate functions to iconic harbourside weddings, joining our team means being part of a property where every day feels remarkable.

Be part of a team that creates unforgettable moments, set against one of the world’s most breathtaking backdrops.

Purpose:

As Restaurant Manager, you are the driving force behind the restaurant’s success. Leading from the front to deliver outstanding dining experiences, building a high-performing team, and ensuring seamless operations. You’ll balance service excellence with commercial outcomes, creating a vibrant, guest-focused environment that reflects the brand.

Location: Sydney, NSW 2000

Contract Type: Permanent Full Time

Salary: $90,000 plus superannuation

Primary Responsibilities:

- Ensure Team Members greet guests and escorts them to tables

- Schedules dining reservations

- Trains and monitors Food and Beverage Attendants and ensures service standards are met

- Ensures accurate recording and verification of Team Member time records

- Manages all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required





- Ensures that approved service sequences and standards are established and maintained at all times

- Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet

- Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float

- Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet

- Promptly reports any maintenance work required to the Manager and or maintenance department

- Maintains all outlet stock levels

- Conducts daily briefings

- Completes the Restaurant daily log book

- Develops training plans and conducts on and off the job training sessions for all outlet Team Members

- Attends all scheduled food and beverage and other relevant meetings when required

- Monitors outlets manpower, payroll budget, control costs and maximise profitability

- Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming

- Punctual, efficient, and courteous at all times with guests and fellow Team Members alike

- Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule

- Handles all guest complaints immediately, courteously and satisfactorily

- Ensures all guests are greeted & escorted to their allocated tables when possible

- Assists with conducting performance appraisals of subordinates as instructed





- Other duties as may be prescribed from time to time due to operational needs

Skills and Experience:

- A solid communicator with well-developed stakeholder management

- Relevant Diploma in Hospitality Management / Hospitality, or 3 years of relevant experience.

- The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure

- The possession of a valid RSA

- 5-star hotel background as a Supervisor/Manager in a food service field

- Someone who is exceptionally organised, with the ability to prioritise in order to meet allocated timelines and budgets

- The ability to remain calm when under pressure

- The ability to work a flexible roster including mornings, evenings, weekends and public holidays

Accor Benefits

- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

📌 Restaurant Manager (Sydney)
🏢 Accor Apartments u0026 Realty
📍 Sydney