- MEDICAL ADMINISTRATION / RECEPTIONIST
- PERMANENT PART-TIME (3 Days per Week) TUESDAY TO THURSDAY
- JOIN A FRIENDLY AND PROFESSIONAL SPECIALIST PRACTICE
We are seeking an experienced, organised and compassionate Medical Administrator / Medical Receptionist to join a busy orthopaedic specialist practice in Windsor.
This is an excellent prospect to become part of a small, supportive team where patient care is our priority. Working alongside a delightful Senior Personal Assistant, you will play an important role in ensuring the smooth day-to-day operation of our consulting rooms while providing exceptional service to patients throughout their treatment journey.
About the role:
This varied position includes reception, medical administration, patient coordination and clinical support. Your responsibilities will include:
- Greeting patients and providing a warm, professional first impression.
- Managing appointments, waitlists and consulting schedules.
- Answering telephone enquiries and responding to emails.
- Processing referrals and registering new patients.
- Preparing clinic files and ensuring all imaging and clinical documentation is available for consultations.
- Managing patient accounts, Medicare and private billing.
- Uploading clinical correspondence and reports into Gentu.
- Generating clinic letters using Lyrebird.
- Liaising with hospitals, imaging providers,
GPs and allied health professionals.
- Assisting with document management, scanning, filing and general administrative duties.
- Supporting the Senior Personal Assistant with the daily running of the practice.
About You:
You are a positive, reliable and highly organised professional who enjoys working in a fast-paced specialist medical environment.
Ideally, you will have:
- Previous experience in a medical reception or specialist practice.
- Excellent communication and interpersonal skills.
- Outstanding organisational skills and attention to detail.
- A caring, patient-focused approach.
- The ability to prioritise and multitask efficiently.
- Confidence using medical software (experience with Gentu is highly regarded).
- Knowledge of Medicare and private health billing.
- A commitment to maintaining patient confidentiality.
- The ability to work independently while contributing to a collaborative team.
Desirable:
- Experience with Gentu (or similar).
- Experience using Lyrebird or medical dictation software.
- Previous orthopaedic or specialist consulting experience.
What’s on Offer:
- A welcoming and supportive team environment.
- A varied and rewarding role with patient interaction and administration
- Permanent part-time employment (3 days per week).