Senior Complaints Case Manager (Hybrid, High-Impact) (Melbourne)

Senior Complaints Case Manager (Hybrid, High-Impact) (Melbourne)

04 Nov
|
Energy Australia
|
Melbourne

04 Nov

Energy Australia

Melbourne

EnergyAustralia in Melbourne is seeking a Complaints Case Manager to oversee complex, senior-management-level complaints, including escalations involving ministerial correspondence or tribunal proceedings, and to work with Legal and Corporate Affairs on matters with legal or reputational implications.

Based in Docklands with a hybrid pattern (2-3 days in the office), you will prepare evidence-based responses, ensure audit-ready records, and guide stakeholders through fair outcomes while

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📌 Senior Complaints Case Manager (Hybrid, High-Impact) (Melbourne)
🏢 Energy Australia
📍 Melbourne

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