What's in it for you:

- Ongoing training across Chery, GAC, Leapmotor and Zeekr – including EV-specific training

- Career progression – we promote from within and we're growing quick

- Staff discounts on vehicles, servicing and genuine parts

- Modern workshop with proper equipment

- A supportive team culture – no toxic environment here

- Convenient Alexandria location, close to public transport

About the Role

We're after an experienced Service Advisor to join our Alexandria dealership.

You'll be the key link between our customers and the workshop, managing the service journey from booking to vehicle handover – making sure every customer walks away happy.

You'll be working across Chery, GAC, Leapmotor and Zeekr, so if you're keen on getting more exposure to EVs and hybrids, this is a good one.

What you'll be doing day-to-day:

- Managing the full service cycle – from booking customers in to handing their car back

- Talking to customers clearly and honestly – explaining repairs and invoices in plain English, no jargon

- Preparing repair orders, quotes and workshop instructions

- Working closely with Technicians, Parts Interpreters and Workshop Controller to keep things moving

- Scheduling jobs, monitoring progress,



and proactively letting customers know if anything changes

- Processing repair orders, invoices, warranty documentation and customer records

Who we're looking for:

- Previous dealership Service Advisor experience – this is a must

- Strong communication skills – you can talk to customers without sounding like a robot

- Organised and calm under pressure – you can juggle multiple jobs in a fast-paced environment

- Computer-savvy – Pentana DMS experience is a big plus

- Current Australian Driver Licence

Bonus points if you've worked with:

- EVs or hybrids

- Multiple automotive brands

- KPI targets and customer satisfaction metrics

About Us

REALINKAGE AUSTRALIA PTY LTD is a growing automotive group representing some of the industry's most exciting brands – Chery, GAC, Leapmotor and Zeekr.

We're committed to exceptional customer service, innovation and operational excellence – and we're looking for someone who shares that commitment.

Sound like you?

Hit apply – send through your resume and a brief cover letter telling us why you're a good fit.

We're looking to fill this one fairly quickly, so don't sit on it too long.

📌 Service Advisor | Dealership (Alexandria)
🏢 Realinkage Australia
📍 Alexandria