Job Info

Location: ST KILDA, VIC

Salary: Hourly Rate

Job Type: Contract position | Full time position

Job Description

Library Customer Service Officer Location: St Kilda (100% on-site) Work Type: Part-time (21 hours per week) Pay Rate: $48.85 - $52.18 per hour + superannuation Tenure: ASAP start - until Jan 2027 with potential for 2 roles transitioning to a permanent ongoing position About the Opportunity Randstad is proud to recruit for 3 x customer-focused Customer Service Officers with background working in Libraries based near St Kilda .

These are rewarding part time opportunities (21 hours/week) offering an attractive hourly rate, a vibrant community setting, and genuine pathways toward a permanent ongoing role. Available Shifts & Roster Options We are currently recruiting across three distinct roster options (each totaling 21 hours per week):

Position 1: Monday (evening shift), Tuesday, Wednesday Position 2: Monday, Thursday (evening shift), Friday Position 3: Wednesday, Thursday (evening shift), Friday

Key Responsibilities Deliver warm, professional, front-of-house customer service to library visitors and community members. Assist patrons with borrowing,



returns, catalog searches, and digital library resources.

Resolve general inquiries, assist with printing/PC access, and maintain welcoming public spaces. Support library administration, circulation duties, and shelf maintenance. Key Requirements

Demonstrated experience in customer service, front-facing administration, or public-facing library environments. Strong interpersonal and communication skills, with a patient and approachable attitude. Proficiency with standard computers, library management systems (or quick adaptability to new software), and office equipment.

Availability to work 100% on-site in St Kilda across your chosen shift schedule. Current Working with Children Check (WWCC) and willingness to undergo a National Police Clearance.

Apply ASAP - role will not stay on the market for long! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

📌 Customer Service Officer - Library x3 (St Kilda)
🏢 Select Aust Sydney
📍 St Kilda