About Us

The St Vincent de Paul Society NSW is committed to walking alongside people and communities experiencing disadvantage, working together towards a more just and compassionate society. For more information about working at Vinnies please click here.

- Casual opportunities available at Vincentian House (Surry Hills) and Matthew Talbot Hostel (Woolloomooloo).
- Competitive Hourly Rates: Starting from $50.61 per hour under the SCHADS Award.
- Tax-Free Salary Packaging: Access up to $15,900 in tax-free benefits to increase your take-home pay.
- Career Development: Opportunities to build your skills and explore career pathways across our diverse services.

About the Role

Make a meaningful difference in the lives of people experiencing homelessness. As an Accommodation Support Worker, you'll play an important role in creating a safe, welcoming and supportive environment for people accessing our accommodation services. Working alongside a dedicated team of Case Workers, you'll provide practical day-to-day support, build positive relationships with clients and help connect people with the services and resources they need to move towards greater stability and independence. You'll be joining a passionate, close-knit team where collaboration, compassion and respect are at the heart of everything we do.

Your Responsibilities

- Welcome clients and provide compassionate, respectful support.
- Maintain a safe, inclusive and supportive accommodation environment.
- Work alongside Case Workers to support individual client needs and goals.
- Connect clients with essential services and community resources.
- Assist with daily operations, including meal services, transport and general household activities.
- Respond to challenging situations and support clients through periods of crisis.
- Maintain accurate client records,



incident reports and communication logs.

Availability

This is a casual position requiring flexibility to work a mixture of shifts across a rotating roster, including mornings, afternoons, evenings, overnight shifts and sleepovers:

- Morning shifts: 6:00am – 3:00pm
- Afternoon shifts: 2:00pm – 11:30pm
- Overnight shifts: 10:00pm – 6:30am
- Sleepovers: Following afternoon shifts, until 7:00am

About You

- A genuine passion for supporting people experiencing homelessness and disadvantage.
- Availability to work a rotating roster, including a mixture of morning, afternoon, evening and overnight shifts, as well as sleepovers.
- A relevant qualification (Certificate IV or equivalent experience).
- Experience in accommodation, homelessness, community services or hospitality.
- An understanding of child protection and ROSH procedures.
- Confidence managing challenging situations and making sound decisions during a crisis.
- Strong communication, interpersonal and relationship-building skills.
- A current First Aid Certificate and NSW Driver Licence.
- Confidence using Microsoft Office and client management databases.

We Offer

- Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
- Career Progression – Grow with clear pathways to leadership and internal opportunities.
- Learning & Development - On-demand training to support your skilled growth.




- Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
- Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.

- Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.
- Fitness Passport -- Access discounted memberships to a wide network of gyms, swimming pools and fitness facilities across Australia, with options to include eligible family members

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them. For enquiries, please contact [email protected].

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.

📌 Accommodation Support Worker (Potts Point)
🏢 Vinnies NSW (St Vincent de Paul Society NSW)
📍 Potts Point