About us
Australian Care Agency (ACA) is a registered NDIS provider delivering community access, domestic assistance, personal care, SIL, respite and nursing. We have teams on the Gold Coast to Brisbane and across Melbourne, and we care about our participants and our support workers.

About the role
We’re looking for an experienced, organised HR professional to support our growing workforce. You’ll work from home and partner closely with our Director, rostering and admin teams, and payroll.

What you’ll do

- Manage end-to-end recruitment and onboarding of support workers and nurses

- Keep staff compliance current: NDIS Worker Screening, WWCC/Blue Card, First Aid, CPR, licences, vaccinations and training

- Maintain accurate employee records and HR documentation

- Advise on and apply the SCHADS Award (classifications, pay, leave, breaks)

- Handle employee relations, including complaints, grievances, performance and investigations





- Draft and update HR policies and procedures to support NDIS audits

- Support WHS, incident follow-up and return-to-work processes

- Help with workforce planning across Queensland and Victoria

About you

- 2+ years of HR experience, ideally in disability, aged care or community services

- Solid working knowledge of the SCHADS Award and the Fair Work Act

- Understanding of NDIS Practice Standards and worker screening requirements

- Confident handling sensitive conversations with discretion and fairness

- Highly organised and self-motivated, comfortable working remotely

- Experience with ShiftCare and Xero Payroll is a bonus

- Qualification in HR or a related field is desirable

What we offer

- Fully remote, versatile role

- A supportive, values-driven team where your work makes a real difference

📌 Human resources (Melbourne)
🏢 Australian Care Agency
📍 Melbourne