Presentation Services Supervisor (Admin & Operations)

At ICC Sydney, Australia’s leading convention, exhibition and entertainment precinct, we’re more than just a world class venue and brand – we’re a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you’ll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration.

The Consortium involving Darling Harbour Live, Placemaking NSW, and ICC Sydney, as part of the Public Private Partnership (PPP) delivering ICC Sydney, includes the architectural landmark – The Cutaway, as part of the PPP portfolio. With its striking architecture and prime location in the heart of Barangaroo, The Cutaway is a premium stage for festivals, immersive experiences, corporate launches, exhibitions, gala dinners and creative industry showcases – making it an extraordinary location for our team members to work.

We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don’t hesitate to reach out to our team at [email protected] or call 02 9215 7188. You can also connect with one of our internal diversity streams for additional support.

About this opportunity:

ICC Sydney are looking for a full-time Presentation Services Supervisor who will lead and coordinate the day-to-day operations of the Presentation Services (Cleaning) team to ensure the highest standards of cleanliness, presentation, hygiene and workplace safety across ICC Sydney’s facilities.

This role consists of both hands-on leadership and coaching, and strong administrative support to drive continuous improvement and the successful delivery of world-class events.

You will:

- Lead and coordinate Presentation Services operations across the venue.
- Supervise, coach and develop Team Leaders and Team Members.
- Plan resources to deliver exceptional cleaning, presentation and waste management services.




- Drive a customer-first culture and build strong stakeholder relationships.
- Ensure compliance with safety, hygiene and operational standards.
- Monitor performance, identify improvements and support operational excellence.
- Manage contractors, equipment and operational resources to support successful events.
- Support budgeting, purchasing, payroll and cost-control activities

Required Skills & Experience:

As a talented people leader, you will bring experience in leading operational, cleaning, presentation services, facilities or hospitality teams in a fast-paced environment. You will be an excellent communicator who is able to build relationships with stakeholders and provide hands‑on leadership, supervision and coaching to Team Members.

This role also requires strong administrative and analytical skills. You will be a highly organised individual with a 'can-do' attitude, who is able to solve problems and drive continuous improvement using operational data and reporting.

You will also have the following:

- Valid working rights in Australia.
- You must be 18 years or over.
- Knowledge of the hospitality, convention, exhibition, venue or events industry.
- Experience interpreting operational data and preparing reports
- Proficiency in Microsoft Office applications including Excel, Word, Outlook, Teams and Copilot.
- Sound understanding of workplace health and safety principles and compliance requirements.

Why ICC Sydney?

ICC Sydney offers more than just a job – we provide the chance to be part of something extraordinary. We create world class experiences while fostering a collaborative, inclusive culture where your ideas and skills are valued.

As part of our team, you’ll help deliver unforgettable events and experiences while enjoying a range of exceptional perks, including:

- Free and fresh daily meals.
- Heavily discounted car parking and dry cleaning.
- Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
- Purchased leave, novated leasing and salary sacrificing options.
- Access to exclusive health insurance offers and an executive superannuation arrangement.
- Team social e

📌 Presentation Services Supervisor (Sydney)
🏢 ICC Sydney
📍 Sydney