HarvestStack has proven that when you connect the right fishers, farmers, chefs and buyers, positive things happen. Trust builds. Quality improves. People care more about what they’re buying and selling.

To date, that’s been driven by strong, direct relationships, and complicated inefficient supply chains. We are transforming this into the scalable digital backbone of a better food system.

HarvestStack is entering a new phase. Demand is growing. The platform is live. The opportunity is real.

The challenge is simple: how do we scale our strong relationships without losing what makes them work?

This role exists to solve that problem.

The Role

At its core:“You create meaningful, repeatable opportunities for the people who produce food and the people who work with and eat it to connect, build trust, and trade together.”

The majority of your time (around 70%) will be spent in market with chefs, buyers, and venues; the rest will be establishing scalable ways for customers to engage. Your key output will be building relationships that translate into real usage of the platform.

Your primary focus is on the buy side of the network, understanding how they operate, what they need, and how HarvestStack becomes part of their day-to-day.

You will:

- Spend time in market with customers,restaurants, producers, events
- Build a consistent cadence of engagement that strengthens relationships over time
- Design and run our engagement strategy, using ambassadors, events, great contentetc
- Bring the brand to life through real-world and digital activations
- Turn conversations into insight, and insight into action

You’ll report to our Growth Lead and share accountability for the commercial performance of the business. You’ll work in a small team and closely with the founders, but spend most of your time with our customers. While there are clear responsibilities, you can expect to hustle as a team when the moment calls.

This is not a desk role.





What success looks like

In your first 90 days

- You understand the business, the customers, how we operate, and what we exist to do
- You’ve shaped an engagement strategy, and have started to execute
- We’re seeing early signals: inbound enquiries, engagement, and momentum

Beyond that, you will be responsible for:

Growth Support

- Increased inbound enquiries
- Stronger conversion of relationships into consistent platform usage

Customer Trust

- Deeper, more meaningful customer relationships
- Habitual engagement with HarvestStack.

Community & Brand

- Strong, positive customer sentiment
- A visible, trusted presence in market
- A pipeline of meaningful engagement opportunities

What a great week might look like

- You’ve had 10–20 meaningful conversations with customers over great coffee, the pass, or on the phone
- You’ve learned at least one actionable insight and shared with the team
- You’ve joined the team on a field trip to a farm or fishing trip
- You’ve created or progressed an opportunity for people to connect at scale
- Content is live and getting genuine engagement
- The team feels momentum, and you’ve helped create it

What this looks like in practice

Most of your week is spent in-market or speaking directly with customersmaintaining a steady rhythm of conversations, follow-ups, and visits that keep customers engaged and moving forward.

You help onboard customers, and get them comfortable from initial interest → first order → consistent use over time

You capture content naturally in the environments you’re already in

You support and run events that bring producers and buyers together

You spend time with producers alongside the team to build shared understanding

You act as our eyes and ears in market, feeding insight back into product, ops, and growth

How this role works

This is a high-trust, high-autonomy role.

You’ll work with ambiguity and move confidently with ~80% of the information

You’ll balance thinking and doing, strat

📌 Community Manager (Melbourne)
🏢 Harveststack
📍 Melbourne