This organisation delivers services through close coordination with customers, industry, local suppliers and internal stakeholders. You will join a team that values professionalism, accuracy and dependable follow-through.

The opportunity

As Business Support Officer, you will provide practical administrative support in a busy, service-focused environment. You will manage correspondence and calls, maintain accurate information and help ensure enquiries are handled within required timeframes.

- Monitor internal and external correspondence and coordinate timely responses;
- Manage incoming and outgoing telephone calls with a customer-focused approach;
- Connect with suppliers and stakeholders to support timely service delivery;
- Compile documents and reports and update records in Ellipse and Microsoft Office; and
- Handle general administration and ... when senior staff are unavailable.

About the company

This organisation delivers services through close coordination with customers, industry, local suppliers and internal stakeholders. You will join a team that values professionalism, accuracy and dependable follow-through.

The opportunity

As Business Support Officer, you will provide practical administrative support in a busy, service-focused environment. You will manage correspondence and calls, maintain accurate information and help ensure enquiries are handled within required timeframes.





- Monitor internal and external correspondence and coordinate timely responses;
- Manage incoming and outgoing telephone calls with a customer-focused approach;
- Connect with suppliers and stakeholders to support timely service delivery;
- Compile documents and reports and update records in Ellipse and Microsoft Office; and
- Handle general administration and ... when senior staff are unavailable.

Required experience

You will have strong administration background, careful attention to detail and the confidence to manage recurring work against clear performance measures.

- Current driver's licence;
- Strong administration experience in a customer or business support setting;
- Well-developed Microsoft Excel skills;
- High accuracy when preparing documents, reports and system records; and
- Professional communication skills and a practical, team-focused approach.

Benefits

This full-time contract runs from 23 November 2026 to 26 February 2027 and is based in Garbutt with potential to extend, pending business requirements. You will contribute to a team-oriented team while building experience across customer service, stakeholder coordination and business administration.

We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

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📌 Business Support Officer (Townsville)
🏢 u&u. Recruitment Partners
📍 Townsville