Typical Accountabilities-

- Ensure that Diagnostic Manager objectives are met at a national level by setting clear goals in alignment with organizational priorities.
- Develop a strategy for adoption of companion diagnostic testing, including defining metrics to measure success.
- Identify and build relationships with key scientific stakeholders such as laboratory decision makers, anatomical and molecular pathologists, and other healthcare professionals.
- Provide approved, relevant educational material on diagnostics to enhance understanding and competency among clinical laboratory leaders and their staff.
- Deliver highly technical presentations on data related to diagnostics and testing.
- Educate on the importance of diagnostic quality assurance (QA) programs to ensure high standards in testing processes.
- Partner with diagnostic companies, lab networks, and healthcare professionals to identify and resolve barriers to diagnostic testing, driving accessibility and efficiency.
- Develop tailored strategies that support and educate on appropriate diagnostic testing practices.
- Align actions with broader business plans and assess the impact of external market trends and regulatory changes on organizational strategies to adapt accordingly.
- Work alongside customers and sales teams in the field to influence customer perceptions and reinforce the value of the brand portfolio.
- Focus on delivering on high-impact opportunities by implementing customer-specific approaches based upon their needs and preferences.
- Demonstrate exceptional awareness of both situational contexts and individual motivations, using this insight to influence stakeholders effectively and drive results.
- Use robust analytical methods to identify issues and opportunities early, integrating current perspectives to refine solutions and strategies.
- Anticipate and eliminate potential obstacles to ensure that teams can focus on delivering impactful results efficiently.
- Lead, coach, and develop Diagnostics Managers, defining clear roles,



responsibilities and business objectives, and fostering professional growth and engagement.
- Adhere to compliance standards, including the AZ Code of Conduct, Market Policy Handbook, and other regulatory guidelines, ensuring the highest ethical accountability in all professional activities.

Qualifications and Skills

- Essential: Undergraduate degree required (advanced degree preferred)
- Minimum of 5 years of experience in diagnostic or pharmaceutical sales
- Proven management experience in field sales
- Strong teamwork and collaboration skills
- Excellent communication skills with the ability to work cross-functionally with market-based and global partners
- Ability to identify strategies with the greatest business impact, formulate appropriate business plans, and lead teams to execute them
- Demonstrated leadership and communication competencies
- Experience in managing budgets
- Thorough understanding of customer segments and market dynamics within the diagnostic area
- Ability to lead, manage, and develop staff
- Previous successful experience in team selling or customer support environments
- Demonstrated presentation and negotiation skills
- Desirable: Proven track record of strategic thinking, judgment, and influencing skills
- Desirable: Demonstrated ability to influence national internal teams and customers to ensure a strong commercial focus with excellent execution
- Desirable: Proven experience in developing compelling business cases
- Desirable: Extensive experience in a launch environment
- Desirable: Strong leadership attributes to set direction, generate commitment, balance short- and long-term needs, and constructively resolve issues
- Desirable: Proven ability to demonstrate effective cross-functional leadership
- Desirable: Advanced Degree PHD,MD or MBA and/or prior experience in multiple commercial functions (e.g., Marketing, Managed Markets, Customer Support, Training).

Key Relationship to Reach Solutions

- Internal: Senior management team; Business leaders; Cross functional partners.
- External: Diagnostic partners; Regulatory bodies.

Date Posted

📌 Head of Diagnostics (Australia)
🏢 Narooma
📍 Australia