- 1) Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
- 2) Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
- 3) Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
- 4) Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
- 5) Other tasks assigned by supervisors.

Requirements

Qualification Requirements

- 1) Technical associate’s degree or above;
- 2)



Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Good IT, Microsoft Office and Networking Infrastructure skills;
- 3) Have the ability to find and troubleshoot faults in the field;
- 4) Robust communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
- 5) A flexible approach to work, travel and unsociable hours;
- 6) Valid driving license and good driving record.

Customer Service Engineer Perth, WA, AU

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📌 Customer Service Engineer (Australia)
🏢 United Imaging Healthcare
📍 Australia