Kaplan Skilled seeks a proactive Ontrack support specialist to be the first point of contact for students and clients using the CPD platform. You will provide timely support by phone, email and chat, resolve system inquiries, and build strong client relationships throughout the support process.
You will also help organisations manage CPD requirements through platform support, subscriber administration and training, contributing to a positive client experience across all touchpoints.
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📌 Ontrack Platform Support (Sydney)
🏢 Kaplan
📍 Sydney