Assist with ensuring smooth, accurate, and timely processing of data for reporting purposes along with managing day to day banking processes and reconciliations.

Reports to: General Manager

Purpose

Assist with ensuring smooth, accurate, and timely processing of data for reporting purposes along with managing day to day banking processes and reconciliations.

Responsibilities and Activities

- Identify process improvements and report system issues in the policy admin system to management and technical support.
- Ensure timely follow-up on dishonoured payments and debtor accounts of policyholders.
- Approve and upload files to the bank for payment processing.
- Process and authorise customer credit card and bank refunds in accordance with company policy.
- Handle chargebacks and ensure accurate reconciliation of bank statements.
- Identify and rectify declined claims and refunds on bank statements.
- Prepare monthly debtors report and provide insights to management.
- Work with the development team to review and improve processes and functions for the purposes of accurate financial/bordereaux reporting to the underwriters.




- Assist in full end to end bank reconciliations of large data set bank reconciliations.
- Ensure compliance with company policies and regulatory requirements in all financial transactions.
- Maintain accurate filing and scanning of accounts documentation.
- Respond to finance-related banking and reporting queries.
- Collaborate with other departments to resolve account-related issues promptly.

Required Skills

- Strong analytical skills, good understanding of large dataset reconciliations.
- Strong mathematical background.
- Able to present well formatted data, which is clear, concise and answers questions posed.
- Experience in banking and finance reconciliations essential.
- Accountancy, bookkeeping, finance experience preferred.
- High attention to detail and accuracy in all tasks.
- Robust excel skills.
- Ability to handle complex queries and provide effective solutions.
- Strong communication and interpersonal skills.
- Proficiency in payment processing systems and Microsoft Office Suite.
- Ability to manage multiple priorities and meet deadlines.

#J-18808-Ljbffr

📌 MIS Finance Assistant (Melbourne)
🏢 Petcover
📍 Melbourne