Are you looking for a multifaceted ERP business analyst job, and would you like to profit from the attractive benefits of working in international teams?

CSB is the leading industry IT specialist for the process industries of food & beverages.

As a one-stop source for software, hardware, services and business consulting, we have been the innovation partner for our customers for over 40 years, creating significant competitive advantages.

As a successful and global group of companies with continuous growth and horizontal hierarchies, we employ more than 600 people, we are represented in more than 40 countries.

CSB System is currently searching to fill an ERP Software Business Analyst position located in Brisbane, supporting our customers in our ERP implementations.

Relevant practical experience:

- A relevant qualification in Business, Information Systems, Supply Chain, Engineering, Manufacturing, IT or a related discipline is desirable.
- Basic understanding of business process analysis and requirements gathering, with an interest in developing these skills further.
- Some experience working with ERP, MES, WMS or other enterprise business systems is desirable. Previous CSB-System experience is advantageous but not required.
- Exposure to manufacturing, food production, supply chain, warehousing or similar operational environments would be advantageous.
- Ability to understand business processes and translate discussions with users into explicit requirements, process flows and documentation, with guidance from senior team members.
- Good analytical and problem-solving skills, with an ability to investigate issues and work logically through business and system processes.
- Good written and verbal communication skills and confidence working with both operational users and internal project teams.
- Good attention to detail, particularly when preparing requirements, documenting processes, testing systems and analysing data.
- Basic understanding of master data, system interfaces and data flows would be beneficial.
- Experience supporting software testing or User Acceptance Testing (UAT) is desirable but not essential.
- Willingness to learn the CSB-System, including its ERP, production, inventory, sales, quality and logistics processes.
- Willingness to travel to customer sites within Australia and, where required, internationally.

Your tasks:

- Support the analysis and documentation of customer business processes,



requirements and operational needs across CSB implementation projects.
- Actively be involved in configuring CSB-System in line with business process requirements.
- Participate in customer workshops and interviews to understand current processes, challenges and desired future-state processes.
- Document business and functional requirements, process flows, use cases and acceptance criteria with support from senior consultants and project team members.
- Assist in translating business requirements into practical solutions using the CSB-System, working closely with functional consultants, technical specialists and developers.
- Support gap analysis between customer requirements and standard CSB functionality and help document agreed solution approaches.
- Assist with the definition and validation of master data, business rules, reports, interfaces and functional configuration requirements.
- Prepare and maintain project documentation, including process descriptions, functional specifications, workshop outcomes, decision logs and action items.
- Support the preparation and execution of functional testing and User Acceptance Testing (UAT), including test scenarios, test results and defect follow-up.
- Investigate functional issues and work with customers and internal CSB teams to identify the underlying process, data, configuration or integration cause.
- Support customer training, data preparation, cutover, go-live and post-go-live activities.
- Work with Project Managers to track requirements, decisions, dependencies, risks and outstanding functional issues.
- Develop knowledge of CSB business processes across areas such as sales, procurement, inventory, production, planning, quality, warehousing and logistics.
- Build effective working relationships with customer stakeholders and act as a link between business users and CSB functional and technical teams.
- Contribute to continuous improvement by identifying opportunities to standardise processes, improve documentation and make better use of standard CSB functionality.

We offer:

- A strong, experienced team:



All team members are experts in their fields, supporting each other. As a team, you effectively work together to implement your projects.
- Development perspectives: Through interdisciplinary tasks and projects, you will grow personally and professionally.
- Business diversity and exciting customers: Collaborating with renowned customers in many different industries, you will work in a field with stimulating and varied tasks.
- Flat hierarchy and a strong sense of community: As a member of our team, you will be surrounded by professionals who support each other and who are aware that as a team, you can always achieve more than you can alone.

Your qualifications:

- Relevant experience or education: You have initial experience in business analysis, ERP/software implementation, manufacturing, supply chain or a related field, or a relevant qualification in Business, Information Systems, Supply Chain, Engineering or IT. Experience in the food or meat industry is an advantage but not essential.
- ERP and technology interest: You have an interest in ERP and business systems and are motivated to develop your knowledge of the CSB-System. Previous experience with CSB or another ERP, MES or WMS solution is advantageous but not required.
- Analytical skills: You have strong analytical and problem-solving skills and can understand business processes, identify requirements and contribute to practical solution concepts.
- Communication and customer focus: You communicate confidently and professionally with customers and colleagues and can explain business requirements and system concepts clearly in English, both verbally and in writing.
- Teamwork and initiative: You are organised, motivated and comfortable working both independently and as part of a project team. You take ownership of assigned tasks and are willing to learn from experienced colleagues.
- Attention to detail: You work accurately and methodically when documenting requirements, analysing processes, preparing test scenarios and following up project actions.
- Travel: You hold a valid driver's licence and are willing to travel to customer sites within Australia. Occasional interstate and international travel, including training in Germany, may be required.
- Long-term development: You are looking to build your skills and develop a long-term career in business analysis, ERP implementation and the CSB-System.

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📌 ERP System Business Analyst (Brisbane)
🏢 CSB-System Australia
📍 Brisbane