SA Power Networks is seeking a CX Insights Specialist to identify and deliver improvements that enhance customer and employee experiences using data-driven insights and stakeholder collaboration.
You will help build our customer insights capability, map journeys, and translate insights into service enhancements, reporting to the CX Insights Manager in a role that shapes both digital and organizational change across the business.
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📌 CX Insights Lead: Customer Experience (Australia)
🏢 SA Power Networks
📍 Australia
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