Plan and Support Services is hiring a Customer Care (Contact Centre) team member to support NDIS participants and providers across Australia. The role combines phone, email and live chat to guide customers through plans and processes with a focus on transparent, compassionate communication.
The position offers hybrid work (2 days in office, 3 days from home) with 4 weeks training and a supportive, values-driven culture.
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📌 NDIS Customer Care & Scheduling Coordinator (Hybrid) (City of Gold Coast)
🏢 Pickles Auctions
📍 City of Gold Coast
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